FAQ: Easy Dungeon - Seamless Magnetic Dungeon Tiles
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I write and delete on the mat with a marker?

No. The iron-rubber mat is covered with a thin pvc layer on which the graphic is printed with the ultraviolet method. The print is very resistant but you cannot write on it, thinking about canceling later.

Last updated: January 06, 2019 13:59

What scale does the Easy Dungeon use?

Easy Dungeon is designed for 28mm miniatures, and the ground grid on the mat is the classic square inches.

Last updated: January 06, 2019 13:59

Is it possible to cover the Easy Dungeon mat with that of another game?

You can do it, but if you want to keep some of the magnetic strength of the system you have to use a mat whose thickness does not exceed half a millimeter. Otherwise the cards would still stand up only with the supports, but you would no longer have the magnetizing effect.

Last updated: January 06, 2019 13:59

Can there be polarity problems between magnets and mat?

No. The mat is made of iron-rubber so it has no polarity. So, whatever the orientation of the magnets is, the mat attraction will always be the same.

Last updated: January 06, 2019 14:02

How can I tell if I am eligible for the Early Bird?

Must wait for the end of the campaign. If someone withdraws leaves the place to others, so to not rewrite the ranking over and over we will communicate it then.

Last updated: January 06, 2019 14:08

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: April 2019

Last Updated At: 03/18/19
BackerKit FAQ

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The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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I’m having password trouble! - I’ve reset my password but it still doesn’t work!

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Try account recovery here.

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Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

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If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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